Privacy Faq:
Do I need an Account?
No, You can skip to the section that allows you to order without an account. Accounts are handy for repeat visitors. If you have an account, you don't have to fill in all that info everytime you buy.
What personal information do we gather and how do we use it?
When you order, we need to know your name, email address, mailing
address, shipping address and your phone number to aid in proper delivery. An email address is very helpful as this allows us to process and fulfill your order and to notify you of your order status.
When you sign up for services like Newsletters or download certain
software or plug-ins made available by us through our site, we need
only an email address -- which we use to send the information you
requested. We are a very busy, family business and rely on repeat customers. We don't send out emails unnecessarily or adds. WE DO NOT AND WON'T SELL INFORMATION.
When you submit a customer feedback, we also ask for your email address but we will not display it with your feedback. This is for our reference purposes so we can get in touch with you.
How does BigGreenBuddha.com protect customer information?
BigGreenBuddha.com is scanned daily by McAfee Secure to keep your personal information safe. This site is tested and certified daily to pass the “McAfee Secure” Security Scan. To help address concerns about possible hacker access to your confidential data, and the safety of visiting this site, the "live" McAfee Secure mark appears only when this site passes the daily McAfee Secure tests.
All your ordering information -- including
your name, address, and credit card number -- is encrypted using a
secure server for maximum security. Your credit card and billing
information cannot be read as it travels to our ordering system. We have partnered with PayPal.com and Google Checkout to take payments using all types of credit/debit cards. Chances are you are already part of their records! No information about your credit card stays on our website nor is it available to our employees. PayPal is owned by Ebay; one of the success stories of the internet and you will see and can check their security before entering any information. Always make sure to look for the https at the beginning of any website asking for credit information.
One of the newest scams is calling you and electronically fooling your caller I.D. by using a bank or website phone number. Unfortunately, there are websites that offer this scam service to criminals phishing for your account information. We will never call you unless you request us to call, and even then you should call us back to verify it is a legitimate call. Most of our best customers know us by our voices, however.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your
browser on your computer's hard drive. Our site uses cookies to speed
navigation, keep track of items, and provide you with custom-tailored
content. We also use cookies to remember information you gave us so you don't have to re-enter it each time you visit the site. By showing us how and when shoppers use the site, cookies also help us see which
areas are popular and which are not. Many improvements and updates to the site are based on the data derived from these cookies, such as
total number of visitors and pages viewed. Most browsers are initially
set to accept cookies. If you'd prefer, you can set yours to refuse
cookies. You will still be able to order from us using the Shopping Cart.
Will BigGreenBuddha.com disclose the information it collects to outside parties?
NO.
How does BigGreenBuddha.com allow customers to update or change the information it collects?
If at any time you would like to change any information in your
account, just go to the Your Account link at the top right of any page.
This will take you to the Your Account page, where you can change or
update your email address and password, billing address, etc.
What is your policy if I link to a third-party web site?
When you click on links and/or ad banners that take you to third-party
web sites, you will be subject to the third parties' privacy policies.
While we support the protection of privacy on the Internet,
we cannot be responsible for the actions of third parties.
We encourage you to read the posted privacy statement whenever
interacting with any web site.
Your consent
By using our web site, you consent to the collection and use of this
information by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. |
